Soalan Lazim

1. What is your minimum order quantity (MOQ)?

We accept orders starting from just 1 unit. Simply add the products you need to your cart, take a screenshot of your shopping list, and send it to us. We’ll provide you with a competitive quote tailored to your requirements.

2. Do you offer customization or OEM/ODM services?

Yes! As a professional manufacturing factory, we fully support OEM and ODM services to meet your personalized product requirements.

3. How quickly can you ship my order?

For in-stock items, we dispatch within 24 hours after payment confirmation. We understand that time matters in industrial projects — that’s why we prioritize speed without compromising quality.

4. What shipping and logistics options do you provide?

For small orders: We offer door-to-door express delivery for a fast and hassle-free receipt.

For large-volume orders: If you have local customs clearance capability, you can handle the import formalities on your own.
Alternatively, we can provide professional customs clearance service for you as needed. You can also designate a receiving address in China for the goods delivery.

In a word, we support customized logistics solutions and can flexibly adjust the shipping method to fully meet your specific requirements.

5. What payment methods and currencies do you accept?
We support payments in multiple currencies: USD, EUR, GBP, AUD, CAD, CHF, CNY, HKD, JPY, NZD, SGD.
  • Company buyers: Bank transfer (T/T) is preferred.
  • Individual buyers: Credit card payments are accepted.
    We ensure secure and flexible payment options to suit your procurement process.
6. Do you provide technical support ?
Yes! We offer 24/7 online technical support and provide professional solutions to your technical inquiries at any time.
7. What is your receiving account?

Company buyers: Bank transfer (T/T) is preferred.

Accepted Currencies:AUD, CAD, CNH, EUR, GBP, HKD, JPY, NZD, SGD, USD
 
Account Holder:Guangzhou Xingyao Trade Co., Ltd.
 
Account No.:******55376
 
SWIFT/BIC:CHASHKHHXXX
 
Bank Name:JP Morgan Chase HONG KONG BRANCH
 
Bank Country/Region:Hong Kong
 
Full official receiving account details (including complete account number, bank code, branch code & address) will be provided via email/WhatsApp for confirmed orders only.
 
For personal payments, we will send you a credit card payment link via email or WhatsApp.
Please verify the official contact details:
E-mel: contact@veswe.com
WhatsApp: +86 13418148929
8.How can I track my shipment?

After shipment, we will provide you with a unique tracking number. You can track real-time logistics updates on the official platform: https://www.17track.net/en

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